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Software - February 21, 2024

Microsoft Building Professional Services Automation (PSA) Software Tool

Microsoft Building Professional Services Automation (PSA) Software Tool 1

Is Microsoft subsequently preparing to build professional offerings automation (PSA) software program for companions, IT service carriers and MSPs? Speculation about that topic emerges every few years. And the hypothesis is now lower back.

The modern chatter involves the destiny evolution of an current product referred to as Dynamics 365 Project Service Automation. According to MS Dynamics World:

“Microsoft plans to eliminate Dynamics 365 Project Service Automation from the business programs portfolio, with plans to offer it in aggregate with other task management tools rather. That revelation got here from partners who have visible the today’s Dynamics 365 pricing and licensing slide deck from Microsoft.”


So what’s the plan? The short answer: Microsoft is merging Project Services Automation and Project Online into a brand new venture control device to be known as Project Service, the corporation informed ZDNet.

Microsoft Dynamics 365 for Professional Services

Ahead of the new Project Service launch, Microsoft had been selling Dynamics 365 to professional offerings companies thru videos like this:

Admittedly, Microsoft has stopped quickly of promoting Dynamics 365 to MSPs (managed services companies) as a real PSA (professional offerings automation) software program platform. So I don’t always see near-time period, head-on opposition from Microsoft against SMB-targeted MSP tools like ConnectWise Manage and Datto Autotask PSA.

Still, we’re curious to peer what Microsoft has in save for the approaching Project Service platform.

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